FAQ

Can my child participate while injured?

No, unfortunately not. If your child is in a cast or is injured a doctor's note is needed before they can return to classes!

How do monthly class payments work?

We charge on the 1st of every month. Each month’s payment includes 4 classes, once per week (unless specified that class frequency is more than once a week). Class length will vary from 1 hour to 2 hours. Your payment is to reserve class placement for that specific class, not to be eligible for any four classes.

What do I do if I am going to miss a class?

Please report a future absence to the office. If you are going to miss a class, please report it in advance by contacting the office or using the report an absence feature on our website.

How do I register for a class?

In order to enroll for classes, you must first have an account created for Victoria Gymnastics Downtown on Studio Director. Once your account has been created, you should be able to view classes online. For accurate and current information on class availability, please email or call the office.

Discounts & Incentives

  1. Lump Sum Payment Discount

    Receive a 10% discount when tuition is paid in full for the entire season (September 2025 June 2026). *Available upon request

    • Note: All lump sum payments are non-refundable, but class credits may be issued upon cancellation.

  2. Sibling Discount

    Families with three or more siblings enrolled in classes are eligible for a 10% discount on one student s tuition. *Available upon request

  3. Multi-Class Discount

    Enroll in two or more classes per week (not already scheduled as a twice-weekly class) and receive a 20% discount.

Can I switch classes/dates?

You can change your registration to be enrolled at a different day or a different time at any point throughout the season, as long as there is a space available in the class. Your account will be credited or charged, depending on whether the new class is more or less expensive. 

How do your waitlists work?

Waitlists are available for all of our classes and will be worked through in order of waitlist. When offered a class placement from a waitlist you have a maximum of 48 hours to accept the spot before being removed from the waitlist.

Does my enrollment/waitlisted classes roll over to the next season?

No, your enrollment finishes at the end of June, 2024. You will have to re-register for the 2025/2026 season when registration opens

Daycare

Daycares can be offered Monday - Friday, between 9:00 am - 2:45 pm. See daycare program page for pricing and registration information.

Field Trips

Field trips can be booked through a request form on the school trip program page. School trips can be offered Monday - Friday, between 9:00 am - 2:45 pm (subject to coach availability), and one or multiple trips can be booked at once. Pricing per trip is $7.25 + GST per child.

Are there trial classes?

We welcome and encourage trial classes for those interested in exploring our programs!

  • Cost: $15 + GST

  • Booking: Must be scheduled by contacting the office (up to 7 days in advance).

  • Please note: Trial classes do not guarantee future placement in a class and are not available from August 31–September 14, 2025.

Are there drop-in classes?

General Drop-in (All Programs)

  • Cost: $25 + GST per class

  • Non-Members: A one-time casual registration fee of $25 + GST is required. This fee is valid until August 31, 2026.


Adult Specialty Drop-in (Flexibility, Handstands, etc.)

  • Fee: $20 + GST per class

  • Available for select specialty classes only.

Please note: Drop-in classes are not available for monthly Adult Gymnastics programs.

How do I pay my registration fee?

An annual Registration and Insurance Fee of $54 + GST is required for all programs. This fee is non-refundable and valid until August 31, 2026.

To pay, register on Studio Director

Your registration is continuous. Unfortunately, we do not pause monthly registration. If your scheduled classes no longer work for your schedule, you may cancel your registration by providing the office with written cancellation and re-enroll at a later date!

If paying via pre-authorized debit payments, cancellations must be received 5 business days before the 1st of the month. Cancellations received after this date will be processed and a credit note will be issued.

Can I pause my membership?

Cancellations, Refunds & Credits

Cancellations

  1. All cancellations must be received via email or the online cancellation form. Verbal cancellations are not accepted.

  2. When notice has been received before the current month's cut-off date (outlined in the Class/Fee Calendar), all recurring monthly payments will be cancelled, and class credit is provided for any remaining classes you will not be attending within the billing session. Cancellations received after the deadline are subject to a fee equal to 25% of the following month’s tuition. If fees are owed, any class credits (if applicable) will be applied. Vic City Gymnastics is authorized to process all recurring monthly payments until written notice is received.

  3. Note: If paying via pre-authorized debit payments, cancellations must be received 5 business days before the 1st of the month. Cancellations received after this date will be processed and a credit note will be issued.

    Credits

    Credits can be used at the Vic City Gymnastics location only for any program, including classes, camps, or birthday parties. All credits are without cash value and decrease by 25% annually from the anniversary date issued.